My client yelled at me today, what should I do?

I can’t say much unfortunately. I’’m a caregiver. Today a client of mine yelled at me because she thought that I was judging her.

She told me to stop judging her & to get out. So I left & called a manager. Unfortunately this manager is also her friend & she made excuses for her & said that since she is mentally disabled that I need to be more careful around her.

Wth? I mentioned that whe was being abusive & that upset her & she said that it’s not abuse & that now she might put me with another client.

I got along with her fine for the last 3-4 months, so this is ridiculous.

I had to clock out early & I lost over $100 in pay today. I’m pissed! She said to come back tomorrow.

I came back in & got my stuff. My client said nothing. I got no apology at all.

She has had a meltdown before, but we resolved things & she didn’t kick me out or yell at me that one time.

Should I say anything to her or not? She has accused me or arguing or not wanting to argue with me when I tried to set boundaries & communicate with her about things in the past.

Now I’m afraid to say anything to her as I could accidentally trigger her again.

I told her to not yell at me & that I wasn’t judging her. She didn’t say anything after that.

We got along fine most if the time. I really need this job. I regret calling the supervisor.

Maybe now she’ll be more pissed at me for ‘telling’ on her, idk.

What should I do? My husband thinks that I shouldn’t have called my supervisor & that I shouldn’t say anything to my client & pretend that nothing happened.

Your client shouldn’t yell, she needs to be taught proper communication but overall her behaviors are due to her being unwell.

You often state that you want people to be understanding and patient with you due to your disability and you being unable to control yourself etc

This situation is likely similar, but this time you are probably expected to be patient and understanding of your clients disability.

If you are moved to a different client, then I’d not say nothing. But if you are back with her, maybe your supervisor could help to remedy the situation

Thanks. She actually apologized to me the next day. But she did yell at me yesterday before we went to the vets.

She said no talking as she wasn’t feeling well & she was stressed. I didn’t say anything then.

I don’t have to worry about that anymore as I was switched to a different & more difficult client who has more needs, ugh.

My friend had her as a client for a few months & she told me that she is difficult & that she has a lot of needs.

She also said that she asked her to go home early, that she doesn’t have good boundaries & that she played games with her, ugh.

Hopefully things won’t be as bad as I think they’ll be. My former client probably made the decision to replace me as she didn’t answer my question in my last text.

She didn’t wish me luck with the new client or that she’d even miss me which was odd & cold tbh.

I said that I wouldn’t get upset. She has told me that I did make some mistakes before, but I thought that she let that go.

Ex: accidentally putting trash in the wrong container. She recycles stuff.

She did tell me that she almost decided to let me go before. I thought that we got along well

She did have 3 meltdowns since I’ve been with her. There was a meeting with her mom the other day & two managers.

One of them got upset with me because I didn’t report a minor injury immediately They never told me that I had to report all injuries to them.

Maybe a change was inevitable as she’s had lots of care givers before. She only let one bossy one go. She only liked one care taker. The rest supposedly moved including the last care taker.

I was told by my friend that she doesn’t know if she’ll get this client back or not. My new client is her only client. She is busy taking care of her sick mom now

That’d be funny if she gets my old client now.

I was told by my friend that the new client is nice & that she doesn’t have any anger issues. Hopefully I won’t have any issues with her.